Website Privacy Policy for portal.certified.net.au

Certified Building Specialists is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information obtained through the portal.certified.net.au website.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Personal Information we collect include names, email addresses, phone numbers and user identifiers.

This Personal Information is obtained from you during the user registration process, and from third-party authentication providers including Google and Microsoft should you choose the external sign-in option.

We collect your Personal Information for the primary purpose of signing you in to the website and to associate you with any content that you upload through the website. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

If you wish to request removal of your Personal Information at any time, please contact us in writing.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Certified Building Specialists

Address: PO Box 317, Oatlands NSW 2117

Phone: (02) 9191 0400

Contact Form: https://www.certified.net.au/contact-us